Quality & Safety

Fernández y Aedo

EXPERTS IN THE TRANSPORT OF DANGEROUS GOODS

At Fernández y Aedo our work is underpinned by four fundamental lines of action. Quality and service, focus on customer satisfaction, safety, and respect for the environment.

QUALITY AND SERVICE

The priority objective of Transportes Fernández Aedo is constant improvement and innovation in the services offered, working in collaboration with our customers in order to respond to their needs and demands.

It would not be possible to provide these services with a total guarantee of quality without ongoing investment in human and material means.
An extensive fleet of modern vehicles, whose care and maintenance is an essential requirement in order to offer a service of quality, with due regard for the environment.

SATISFIED CUSTOMERS

The management of our organisation is based on management excellence MODELS.

This is because the achievement of excellence in customer service and in the quality of the services rendered, is all important in our organization.

Moving forward together, our objective: 0 incidents and 100% customer satisfaction.

We ensure that the products that we transport maintain their quality during the entire process, guaranteeing traceability.

Exquisite attention to meeting the needs and expectatImmediate ions of our customers. Our goal is to achieve “zero errors”.

ENVIRONMENT AND SAFETY

WE AVOID RISKS Nowadays, concern for the environment is becoming increasingly important. Environmental conservation is becoming one of the greatest social challenges and, at cisternas Fernández Aedo, we are fully committed to this cause.

We are optimising all the available means in order to reduce the generation of waste and to prevent contamination.

Furthermore, among our personnel, we employ a Security Advisor and a Senior Health and Safety Officer.

We have sufficient means to face up to any eventuality that may arise during the loading, transport and unloading processes.

The first company in the road transport sector in the Autonomous Community of the Basque Country to be certified to UNE-EN ISO 14001.

Likewise, we have taken out the appropriate Civil and Environmental Liability insurance policy.

Seguridad y medio ambiente en el transporte de mercancías

CERTIFICATES

WE AVOID RISKS Nowadays, concern for the environment is becoming increasingly important. Environmental conservation is becoming one of the greatest social challenges and, at cisternas Fernández Aedo, we are fully committed to this cause.

ISO 9001